ITIC electronic communication survey

ITIC

The recent ITIC Claims Review highlighted some of the claims that the club has seen arising out of the use of email. The Claims Review reported that to date ITIC has seen little overall increase in claims as a result of the use of email systems. It was, however, difficult to place this in context as there was no way of knowing the extent to which email had become a major, if not the dominant, system with which members communicate. The Claims Review therefore included a survey to ascertain if and how the club’s members use email as a method of communication. The following is a brief analysis of the results of the survey.