Compliance Monitor
SERPS/S2P alternatives not widely missold
There is no evidence of widespread misselling of Appropriate Personal Pensions (APPs) to people who contracted out of the
State Second Pension (S2P) / State Earnings Related Pension Scheme (SERPS), according to the FSA. It estimates that only about
1.5% or 120,000 APP policies out of eight million were sold to customers above the ‘pivotal ages’ set by industry, the points
at switches to private provision were judged disadvantageous. The regulator notes that while some of these individuals may
have been wrongly advised, there might also be reasonable explanations for their decision to contract out, including a desire
to control their own investments rather than trusting to government pension policy and the chance to pass on the pension contributions
to their dependants if they died before retirement. The FSA has published a guide on how to complain for those who were above
the pivotal age when they contracted out and believe they may have been missold. It is available at
www.moneymadeclear.fsa.gov.uk