Compliance Monitor
Abbey National Asset Managers Ltd fined £320,000 for SYSC breaches
Inappropriate systems and controls (Rule 3.2.6 SYSC) between December 2001 and January 2003 and failure to observe Principle
2, that “A firm must conduct its business with due skill, care and diligence” cost Abbey National Asset Managers Ltd (ANAM)
a £320,000 fine in December. Its divisional compliance function started a Risk Mitigation Programme (RMP) project for ANAM
in July 2002 but criticised the unit for not meeting project deadlines and for the low quality of work completed. Process
and controls documentation was delayed by three months and further concerns about systems and controls on the fund management
desks were not resolved fully for nine months. Compliance monitoring staff levels at Abbey National’s Life Division, which
included ANAM, were 40% below the target of five, from about March 2002 to June 2003 and management information at ANAM was
insufficient to enable it to “identify, manage and control risks of regulatory concern” between 1 December 2001 and June 2003.
In December 2002 Life Division Compliance, in a review of the Far Eastern Desk, discovered: out of date and inadequate dealing
procedures; in a sample of 18 trades four (23%) were only entered into the computerised dealing system after execution; trading
had been conducted outside the normal controlled environment; and that the introduction of exception reporting would produce
a benefit straight away. A subsequent more detailed examination revealed that some clients were favoured over others and allocations
had been altered post-execution, as well as major SYSC failings. Client funds were compensated to the order of £300,000 in
total.