Compliance Monitor
Pensions review - progressing but no slacking
The pensions review is three quarters complete and some £8 billion has been paid out. Almost a million people have received
compensation but there is to be no let-up. John Tiner, Consumer Investment, Insurance Director said, that “firms must keep
their shoulder to the wheel and ensure they make offers and settle redress to the the 215,000 people still outstanding, and
that they do this fast.” The deadline for completion for all cases is
30 June 2002
and the FSA is concerned that some smaller IFAs are not on schedule; only 59 per cent of their review cases had been completed
against 75 per cent for both the product providers and bancassurers and the networks and large IFAs. Mr Tiner noted that the
regulator had imposed phase 2 fines for the first time in November “and there are more in the pipeline”. He said that the
experience of the review had informed the new regime, especially the use of theme work and mystery shopping to provide early
warning signals.