How does an insurer prepare for a pandemic?

In the week that Munich Re established a $1.5bn bond programme for pandemic risk, Tom Bakke, business continuity co-ordinator for Dutch insurance group Delta Lloyd, gives an account of how his own organisation views and is addressing the issue

Most people only deal with problems when they are directly confronted with them. But the job of business continuity planners, like myself, is to anticipate factors that could affect our ability to continue trading.