Refocus on Training and Competence

Amid the constant pressure of regulatory exigencies, it's easy to neglect the fundamentals. Training and competence matters; indeed, the scope of this rulebook should extend to more players in the financial services ecosystem, writes Adam Samuel.

Adam Samuel BA LLM DipPFS MCISI FCIArb Certs CII (MP&ER) Barrister and Attorney may be contacted at adamsamuel@aol.com. You can purchase Adam's latest book 'Compliance - a Short Book' at www.amazon.co.uk/Compliance-Short-Book-Adam-Samuel-ebook/dp/B0CTRYBN1J/. For links to where you can buy the second edition of 'Consumer Financial Services Complaints and Compensation', see www.adamsamuel.com/writing.

In an industry that depends a great deal on knowledge and expertise, one would normally expect training and competence, along with the corresponding Financial Conduct Authority rulebook TC, to be at the heart of most things. Yet, despite the flurry of regulatory announcements in recent times, TC has remained largely out of sight. Most training-related enforcement concerns individuals lying about their exam passes, something that does not need to be based on any rulebook breach.