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Liability Risk and Insurance

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“Fraudulent claims for whiplash have been hitting the pockets of millions of law-abiding motorists for too long. The decline in whiplash claims will translate into savings for consumers and is a victory for common sense and trust in the claims profession. Claims is the moment of truth for insurers. The most recent figures available reveal that more than 97 per cent of claims were paid out, and insurers will continue to be there for the public at their moment of need. By taking a strong stance against false whiplash claims, the public and the profession are united against an action which drives up costs and reduces trust in the profession.” – Sue McCall, chair of the board at the Society of Claims Professionals.

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