Are your AML identification policies discriminatory? CDD & transgender customers

Nick Henderson is the Director of Course Development at VinciWorks (https://vinciworks.com/), which offers a number of courses on Money Laundering, the Fourth EU Money Laundering Directive and Equality and Diversity.

Changing name and title in the UK should be as easy for the transgender bank customer as for someone who marries or enters a civil partnership but too often it is not, says Nick Henderson of VinciWorks. Annoying, if not hurtful to the individual, the obstacles encountered represent reputational and possible legal risk for financial institutions.