Liability Risk and Insurance
Race Discrimination
Independent Police Complaints Commission on race complaints
A report by the Independent Police Complaints Commission (IPCC), based on an analysis of race complaints dealt with by the
Metropolitan Police Service (MPS), has concluded that in general these complaints were not handled in a sufficiently robust,
fair or customer-focused way. It called for a cultural change in the way the MPS deals with such complaints, supported by
training, monitoring and community feedback.