A month in the life of the BFEO

When people at dinner parties find out what I do for a living, writes Sue Grossey, they usually berate me for the fact that their law-abiding granny tried to open a bank account and was asked to provide a passport, or that their honest-as-the- day-is-long spouse was impertinently asked about their identity when taking out a joint mortgage. The under-current seems to be that things would be so much better without compliance, so let’s give it a go…

Sue Grossey may be contacted on tel: +44 (0)1223 563636; email susan@thinkingaboutcrime.com

Edward Jones turned his back on the fabulous view from the windows of the thirtieth-floor conference room, and thumped the table. His colleagues jumped.