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POLAND REVEALS FIGURES FOR COMPLAINTS ABOUT INSURANCE FIRMS

Informa Insurance News 24

POLAND REVEALS FIGURES FOR COMPLAINTS ABOUT INSURANCE FIRMS

Last year Poland’s general inspector for personal data protection received 682 complaints, 42 of which concerned insurance companies and 17 open pension fund firms. The largest group of complaints, 16, concerned social insurance board ZUS and eight were about PZU, Poland’s largest insurer. Most complaints involved individual insurance agents who treated clients' personal data as their own property and took the data with them when moving from one insur ance company to another. This is illegal , points out the Polish News Bulletin , since the data is legally administered by companies, not individual agents.

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