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15 THE BROKER’S ROLE AND DUTIES OWED IN THE CLAIMS PROCESS

Insurance Broking Practice and the Law

Chapter 15 THE BROKER’S ROLE AND DUTIES OWED IN THE CLAIMS PROCESS INTRODUCTION 15-1 This chapter deals with the broker’s role in the claims process after notification. 1 The broker’s duties to his client will usually continue after the placing of the insurance cover and may include duties to assist the client in presenting claims under the policy. In addition, the broker may, in certain situations, owe obligations to the insurer.

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