BPM offers claims-handling solution

By Britt Measures, Tibco Software

THE global property/casualty (p/c) insurance industry is undergoing a transformation. The rate of change in the market is driving insurers to think about how they can do business differently. This means re-evaluating both their business model and their technology infrastructure. As claims management represents the single largest cost base for p/c insurers, a focus on this area seems an ideal starting point.