FOS under threat from civil-servant-speak

The Government's talk of reforming the Financial Ombudsman Service is couched in baffling misconceptions that the latter acts as a "quasi-regulator" and a "drag on investment". Adam Samuel cuts through political jargon, along with legal and judicial illiteracy, to discuss a body that, for all its shortcomings, is genuinely "world leading".

Adam Samuel BA LLM DipPFS MCISI FCIArb Certs CII (MP&ER) Barrister and Attorney may be contacted at adamsamuel@aol.com. You can purchase Adam's latest book 'Compliance - a Short Book' at www.amazon.co.uk/Compliance-Short-Book-Adam-Samuel-ebook/dp/B0CTRYBN1J/. For links to where you can buy the second edition of 'Consumer Financial Services Complaints and Compensation', see www.adamsamuel.com/writing.

Setting the scene

It all started at the Mansion House. The Chancellor of the Exchequer's 14 November 2024 speech commented: