Temperature-controlled transport claims still too high

The TT Club is warning that claims involving temperature-controlled transport remain too high, but could be risk managed. Analysis of its claims records for transport operators during the past three years shows temperature-controlled incidents ranking in third place. Almost 30 per cent of these incidents involved a miscommunication of operational instructions on the care of the cargo with a further 23 per cent down to temperature-setting errors. Reefer equipment failure or damage accounted for a quarter of the claims.