Unpredictability in eCommerce warrants self-learning fraud models

Steve Goddard (+44 (0) 7584 442 445, steve.goddard@featurespace.co.uk) is a Fraud Matter Expert at Featurespace.

The pandemic has created an online shopping scramble, writes Steve Goddard of Featurespace. We’re buying whatever it takes to keep the offspring entertained (and to maintain our own sanity) and as a result, there’s been a huge spike in Card Not Present (CNP) transactions, as well as added pressure on distribution centres and couriers.