How to harness the power of hotlines

John Wilson is the chief executive of Expolink (www.expolink.co.uk), which provides whistleblowing services to organisations in almost every industry and sector. John founded one of the UK’s first whistleblowing services in 2001 and built it to become a leading provider.

Research suggests that 42% of organisations with whistleblowing hotlines do not monitor their effectiveness. John Wilson explains the fraud-fighting benefits of having a successful speak-up service and culture, how to achieve it and how to improve the effectiveness of existing hotlines.