Insurance Broking Practice and the Law
| This chapter was reviewed in September 2025. The text has been updated. The next review of this chapter is due in March 2026. |
Chapter 3
DUTIES OWED BY THE BROKER ON PLACEMENT: GENERAL
INTRODUCTION
3-1
In this chapter we consider the duties that a broker owes to his client prior to and during the placement of the insurance.1 The duties owed will depend on the nature and the extent of the instructions the broker receives from his client as well as the terms of any specific retainer or service level agreement,2 and indeed on the level of sophistication of the client;3 but may, in the absence of any agreement to the contrary, include the following basic duties: