UK

Implementing the Distance Marketing Directive: another compliance regime

Mark Kalderon, Freshfields Bruckhaus Deringer, London

The basic provisions of the Distance Marketing Directive are straightforward. Where a supplier agrees in writing, by telephone or electronically to provide financial services to a consumer he must do two things: provide the consumer with some specified information about the supplier and the service or product and, in some cases, allow the consumer to cancel the contract within a prescribed period.