Claims Management Regulation unit annual report

The Ministry of Justice’s Claims Management Regulation unit has cancelled the authorisation of 349 businesses in the past year, compared to 35 in the previous year and assisted around 17,500 consumers with complaints or enquiries. According to the Claims Management Regulation Annual Report 2010/2011, the number of authorised businesses increased by 91 (3%) during the past year compared to 576 (18%) during the same period in 2009/10.