Liability Risk and Insurance
Bar on NHS complaints investigation lifted
Action against Medical Accidents (AvMA) has said that the Department of Health has confirmed that the current bar on people
having an NHS complaint investigated if they have started or intend to start litigation to recover compensation is to be lifted.
The regulations which govern the new NHS complaints procedure, subject to parliamentary approval, will allow complaints and
litigation to run concurrently for the first time. The move follows years of campaigning by AvMA. The new NHS complaints procedure
came into force on April 1 in England.