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Liability Risk and Insurance

Broken shoe heel injury

A student who broke her ankle after one of her high heels snapped has been awarded £7,200 in compensation from a shoe chain. She was wearing the £35 pair of shoes for the first time when the heel of her left shoe snapped and she fell over. She later fainted and woke up in an ambulance. X-rays confirmed that she had a broken ankle and she underwent surgery, which involved the insertion of screws into her ankle bones. She was in plaster for several weeks, during which time she was unable to play sports and was forced to leave her job as a waitress. The shoe chain admitted that there was a defect in the manufacture.

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