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Customer Service Contacts

Subscription Support

For any support with your subscription billing, invoicing and product delivery, including change of customer information or subscription renewal.

Telephone: 020 7017 5540
Email: subscriptions@informa.com

Technical Support

For any support with your website access including username & password issues, e-mail alerts, IP address changes, or any other technical issue.

Telephone: 020 7017 4161
Email: onlineaccess@informa.com

Client Support

For website training and demonstrations, or any assistance with website navigation or information discovery.

Telephone: 020 7017 7701
Email: client.support@informa.com

Sales Support

For new sales quotations, orders and product information.

Telephone: 020 7017 7567
Email: contact@informa.com

Already a customer?

When contacting us, please provide your customer account number, shipping address and the name of the product to which your enquiry relates so that we can locate your account and help to resolve your query as quickly as possible.


Copyright © 2024 Maritime Insights & Intelligence Limited. Maritime Insights & Intelligence Limited is registered in England and Wales with company number 13831625 and address 5th Floor, 10 St Bride Street, London, EC4A 4AD, United Kingdom. Lloyd's List Intelligence is a trading name of Maritime Insights & Intelligence Limited.

Lloyd's is the registered trademark of the Society Incorporated by the Lloyd's Act 1871 by the name of Lloyd's.