SHERMAN AND ANOTHER V READER OFFERS LTD

[2024] EWCA Civ 412, Court of Appeal, Lord Justice Underhill, Vice-President, Lady Justice Asplin and Lord Justice Males, 26 April 2024

Contract (package travel) – Cruise to Northwest Passage adopting different itinerary due to ice conditions – Terms of contract – Package Travel, Package Holidays and Package Tours Regulations 1992 (SI 1992 No 3288)

The claimants had bought a cruise from the defendant travel company, not by booking online with reference to a travel brochure in the usual manner, but via phone after having heard of the planned Northwest Passage cruise from friends.